Terms of service

Welcome to Titiksh. These Terms of Service ("Terms") govern your access to and use of our website, products and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

1. Acceptance of Terms

By using the Titiksh website, you acknowledge that you have read, understood and agreed to these Terms of Service, along with our Privacy Policy, Shipping Policy and Return & Exchange Policy.

2. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not violate any applicable laws or interfere with the operation of the website.

You must not:

  • Use the website for any fraudulent or unlawful activity.

  • Attempt to gain unauthorized access to our systems or customer information.

  • Interfere with the website's functionality or security.

  • Upload or transmit malicious software or harmful content.

Titiksh reserves the right to suspend or terminate access to the website if these Terms are violated.

3. Account Registration

To access certain features or place an order, you may choose to create an account.

By creating an account, you agree that:

  • All information provided is accurate, complete and up to date.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You are responsible for all activities carried out through your account.

Titiksh shall not be liable for any loss resulting from unauthorized access to your account due to your failure to protect your login information.

4. Orders & Payments

When placing an order with Titiksh:

  • You agree to provide accurate billing, shipping and payment information.

  • All orders are subject to product availability and order acceptance.

  • We reserve the right to refuse or cancel any order due to pricing errors, stock unavailability, suspected fraud, or any other legitimate reason.

  • Prices, product availability and promotional offers may change without prior notice.

An order confirmation email or message does not guarantee acceptance of your order. Your order will be confirmed once it has been processed successfully.

5. Product Information

We strive to display our products, colours and designs as accurately as possible. However, actual colours may vary slightly due to differences in screen settings, lighting, or photography.

As many of our garments are handcrafted or made using unique fabrics and printing techniques, minor variations in colour, texture, embroidery, or finish are considered natural characteristics and are not manufacturing defects.

6. Shipping & Delivery

We work with trusted courier partners to deliver your orders safely.

Estimated delivery timelines are provided for reference only and may vary due to factors beyond our control, including weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Please refer to our Shipping Policy for complete details.

7. Returns & Exchanges

Returns and exchanges are governed by the Titiksh Return & Exchange Policy.

Customers are encouraged to read the policy carefully before making a purchase to understand eligibility, timelines and applicable conditions.

8. Intellectual Property

All content available on the Titiksh website—including product images, photographs, graphics, logos, designs, text, videos, branding elements and other materials—is the exclusive property of Titiksh and is protected under applicable intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or publish any content without prior written permission.

  • Modify or create derivative works from our content.

  • Use our trademarks, branding, or images for commercial purposes without authorization.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Titiksh shall not be liable for:

  • Any indirect, incidental, consequential, or special damages.

  • Loss of profits, revenue, business opportunities, or data.

  • Delays caused by courier partners or events beyond our reasonable control.

  • Unauthorized access to customer information resulting from circumstances outside our control.

Our total liability for any claim relating to your purchase shall not exceed the amount paid for the relevant order.

10. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in India.

11. Changes to These Terms

Titiksh reserves the right to modify or update these Terms of Service at any time without prior notice.

Any changes will become effective immediately upon being published on this page. Continued use of the website after such updates constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions regarding these Terms of Service, your order, or any of our policies, please contact us through the contact information available on the Titiksh website.

We will be happy to assist you.